Yore Stuff antiques and collectables
Yore Stuff antiques and collectables

Postage, delivery & refunds

Payment

 

We will accept

 

  • Cash on delivery or collection
  • Paypal
  • Mastercard/Visa and all Debit cards on delivery or collection.



 

Postage & Delivery  - our policy

  • We aim to post worldwide
  • We always look for the most cost efficient way of getting your goods to you and only pass on what it costs us

UK postage

 

Our default service is  Royal Mail Small Packets or Parcel Force. If the item is  too big for Parcel Force or fragile and it's being delivered to London/Home Counties/East Anglia/East Midlands, we will deliver personally one weekday evening at mutual convenience.  If you are unsure as to whether this service is available to your address please contact us. The cost of this service is 40 pence per mile).

 

For anything other than the above i.e. a large item which we will not deliver personally, we ask that the buyer arranges their own courier (the reason for this is that the price of such services varies significantly depending on the geographical location and of course the nature of the service will depend upon the size and value of the item being transported. We will always work with you and the courier of your choice to ensure the process runs as smoothly as possible. We work with a number of couriers and can usually help  customers organise the courier.

 

Rest of the World

Our default service for items weighing less than 2kg and within the size limits is Air Mail Small Packets - however you can specify  surface mail if you wish.

 

For heavier and or larger items, we will source the best quote at the time of postage with a recognised international courier e.g UPS.

 

Refunds, our policy

 

We aim to provide a full and accurate description of everything we sell. We will be honest about items that have been repaired/restored and are always happy to answer questions, provide further photographs or arrange a viewing.

 

If you are dissatisfied for whatever reason with your goods we offer a full refund of the purchase price, provided you contact us within 14 days of receipt. We will only  refund  postage costs that we have charged where goods have to be returned as a consequence of having been received damaged in transit.